Product Specialist

20 hours ago


Sheffield, Sheffield, United Kingdom Accora Full time
About the Role

We are seeking a highly motivated and customer-focused Product Specialist to join our team at Accora. As a Product Specialist, you will play a crucial role in delivering exceptional customer service and support to our clients across the East Midlands and North regions.

Key Responsibilities
  • Conduct thorough assessments of clients' needs and provide personalized solutions to meet their requirements.
  • Develop and maintain strong relationships with clients, prescribers, and other stakeholders to ensure seamless communication and collaboration.
  • Deliver product demonstrations, training sessions, and presentations to groups of prescribers and other stakeholders.
  • Manage and maintain accurate records of client interactions, assessments, and sales activities.
  • Collaborate with the sales team to identify new business opportunities and develop strategies to drive sales growth.
  • Participate in product development and provide feedback to aid in the launch of new products.
  • Adhere to quality and regulatory standards at all times.
  • Complete company training and development programs to enhance skills and knowledge.
Requirements
  • Qualification to A-level standard or equivalent.
  • Relevant product and industry knowledge.
  • Sales experience and face-to-face customer service skills.
  • Ability to work effectively in a team and use initiative in challenging situations.
  • Good ICT skills and ability to use CRM software.
  • Empathy and a genuine desire to help people.
  • Flexibility and ability to deal with multiple and varying duties concurrently.
  • Positive, confident, and determined approach.
  • Continuous improvement mindset.
  • Reliability and ability to pass a basic DBS check.
What We Offer
  • Competitive salary and uncapped bonus structure.
  • Company van, phone, and laptop provided.
  • Annual leave: 25 days per year + public holidays.
  • Private medical healthcare cover.
  • Training and development opportunities.
About Accora

We are a dynamic and innovative company dedicated to designing and manufacturing assistive medical devices that enhance the lives of people who require extra support due to age, disability, or injury. Our team is passionate about creating products that enable individuals to live as fully and independently as possible, with safety and comfort at the forefront of our design philosophy.



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