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Reception Team Manager

2 months ago

Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

Exciting Opportunity for a Reception Team Leader

We are thrilled to offer a rewarding position as a Reception Team Leader at Warner Leisure Hotels. Joining our wonderful team, you will have a vital role in ensuring a seamless customer experience for our guests.

Warner Leisure Hotels, a leading hospitality group, is part of the esteemed Warner Hotels Group. With its stunning surroundings, including a 311-bedroom hotel, Spa and Leisure facilities, and multiple dining options, the resort spans over 440 acres.

Key Responsibilities:

  • Work closely with the Head of Facilities and other Team Leaders to oversee the Reception team's operations.
  • Direct, lead, and coach the team to ensure all guest-facing areas are well-managed.
  • Collaborate with a diverse team to deliver a flawless customer journey.

Requirements:

  • Strong leadership skills with a focus on guest satisfaction.
  • Ability to multitask in a fast-paced environment.
  • Effective communication and decision-making abilities.

Benefits of Joining Us:

  • Opportunities for career growth through training and development programs.
  • Discounts across our brands for you and your loved ones.
  • Potential live-in accommodation.
  • Access to on-site gym and leisure facilities.
  • Discounted or free meals.
  • Exciting discounts with various national brands.
  • Corporate box access for entertainment events.

At Warner Leisure Hotels, we prioritize fostering an inclusive and diverse workplace culture. Be part of a team that values every member's contribution. If you are interested in this role, we encourage you to reach out to us directly.