Customer Service Representative
2 weeks ago
We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and healthcare professionals.
Main Responsibilities:
- Manage inbound and outbound calls and emails for clients and healthcare professionals
- Provide a high level of customer service, being understanding, supportive, and empathetic
- Work collaboratively with colleagues to achieve team goals
Requirements:
- Good customer service skills, gained from any background
- PC literate
- Good communication skills, over the phone, face-to-face, and via email
About Us:
Gi Group Holdings Recruitment Limited is a leading recruitment agency, committed to protecting the privacy of all our candidates and clients. We are proud founding members of Menopause in Business, pledge members for Neurodiversity in Business, Disability Committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze Trailblazers for Racial Equality matters.
We offer a range of benefits, including 25 days annual leave, 1 day's paid leave for volunteering, annual pay review, auto-enrolment into the company pension, and private medical scheme enrolment available after successful completion of probation.
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