Customer Service Representative
14 hours ago
We are seeking a skilled Customer Service Advisor to join our team at First Recruitment Services. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that orders are fulfilled correctly and resolving any queries or issues that may arise.
Key Responsibilities:- Process orders over the telephone in a timely and efficient manner
- Deal with customer queries and concerns in a professional and courteous manner
- Investigate and resolve delivery delays or issues
- Liaise with warehouse staff to ensure orders are processed correctly
- Excellent communication and interpersonal skills
- Great computer skills, including proficiency in Word and Excel
- Previous customer service experience, preferably in a telephone-based environment
- An interest in working within the medical industry
- Free onsite parking
- Casual dress code
- Company events
- Sick pay after probation
This is a full-time permanent position based in Littlehampton, with a competitive annual salary of £22,585. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you.
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