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IT Service Coordinator

2 months ago

Liverpool, Liverpool, United Kingdom Castlefield Recruitment Full time
IT Service Coordinator Opportunity

Castlefield Recruitment is seeking an experienced IT Service Coordinator to join our client's expanding team in Liverpool. This is a permanent, on-site position that offers a unique opportunity to broaden your skillset and contribute to the success of the IT Services team.

The Role:
  • Provide first-line technical support to users on-site, ensuring prompt resolution of IT issues and maintaining a high level of customer satisfaction.
  • Manage and maintain the software catalogue, current licenses, and deploy both hardware and software to ensure seamless IT operations.
  • Ensure the efficient operation and performance of IT equipment, adhering to Service Level Agreements (SLAs) and promoting a positive image of the IT Services team.
The Person:
  • Must have experience in installing and configuring Microsoft applications and services, as well as hardware troubleshooting.
  • Technical knowledge of network-related protocols and infrastructure is essential, along with hands-on technical support and coordination skills.

This is an excellent opportunity for a motivated and experienced IT professional to join a dynamic team and contribute to the success of our client's IT operations.