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Installation Coordinator

1 month ago


Wellingborough, Northamptonshire, United Kingdom Marlowe Kitchen Fire Suppression Full time
Job Title: Installation Coordinator

We are seeking a highly organized and detail-oriented Installation Coordinator to join our team at Marlowe Kitchen Fire Suppression. As an Installation Coordinator, you will play a critical role in ensuring the successful execution of installation works for our Kitchen Fire Suppression Systems.

Key Responsibilities:
  • Implement and plan installation jobs, ensuring timely completion and customer satisfaction.
  • Liaise with clients and the admin team to coordinate installation schedules and deadlines.
  • Raise purchase orders and ensure stock adjustments are completed.
  • Schedule installation visits with sites, taking into account customer and site requirements.
  • Create documentation for clients and engineers, including works completed and installation details.
  • Build and maintain strong relationships with engineers and customers to ensure smooth installations and meet timescales.
  • Enter data into our CRM system and customer portals, ensuring accurate and up-to-date information.
  • Invoice customers and perform general service administration duties.
Requirements:
  • Strong organizational and planning skills, with the ability to prioritize tasks and meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, engineers, and the admin team.
  • Basic reading, writing, and arithmetic skills, with the ability to understand and follow instructions.
  • Knowledge of Microsoft Office and telephone protocol, with the ability to use these tools effectively.
  • Ability to work independently and as part of a team, with a proactive approach to managing workload.
  • At least 2 years' experience in a scheduling, planning, or coordinating role, preferably in a similar industry.
What We Offer:
  • A competitive basic salary of up to £26,000 per annum, subject to experience.
  • A comprehensive benefits package, including Royal London Pension, Life Assurance, and 25 days' paid holiday.
  • Opportunities for development and progression, with training provided to support your growth.
  • A dynamic and forward-thinking work environment, with a focus on innovation and customer satisfaction.

We are an equal opportunities employer, committed to creating a diverse and inclusive environment. If you require any reasonable adjustments to participate in the recruitment process, please inform us.