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Administrative Support Specialist

2 months ago

Bristol, Bristol, United Kingdom Active Care Group Full time

About the Role:

We are seeking a highly organized and customer-focused individual to join our interdisciplinary team as a Receptionist Evening and Weekend Coordinator. This is an exciting opportunity to work in a dynamic and supportive environment, providing administrative support and ensuring the smooth operation of our front desk.

Key Responsibilities:

  • Provide exceptional customer service to patients, relatives, and visitors, ensuring a warm and welcoming experience.
  • Manage the front desk, handling incoming calls, and taking accurate messages for the interdisciplinary team.
  • Utilize excellent organizational and secretarial skills to type reports, letters, and minutes, supporting the wider team.
  • Work independently, demonstrating a flexible approach and ability to multitask in a busy patient environment.

Requirements:

  • Customer-focused with a professional manner and excellent verbal and communication skills.
  • Sound knowledge of IT systems and ability to work in a fast-paced environment.
  • Ability to work alternate weekends and evening shifts, with a flexible approach to meet the needs of the team.

What We Offer:

  • 25 days plus bank holidays
  • Birthday off
  • Access to e-learning and face-to-face training and development opportunities
  • Discounts and savings on everyday health essentials
  • Free 24-hour confidential Employee Assistance Programme Helpline & App
  • Nest Personal Pension account
  • Access to join a Medicash Health Plan for you and your family
  • Enhanced Sick & Maternity Pay benefits
  • Refer a Friend Scheme and earn up to £1000 by recommending someone you know

About Us:

Active Care Group is a leading provider of neuro and mental healthcare services, committed to delivering high-quality care and support to our patients. We are a Disability Confident employer, dedicated to ensuring that individuals with disabilities are provided with reasonable facilities to participate in job applications and interviews.