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Service Manager
2 months ago
Dynamic Leadership Opportunity at Welcome Break
Join our team of experienced professionals and take the first step in your management journey
As a Supervisor at Welcome Break, you will be responsible for leading and inspiring a team of Team Members to provide exceptional customer service consistently
Our company operates across five sites in Northern Ireland, offering a dynamic and fun work environment
Key responsibilities include:
- Leading and motivating a team of Team Members to achieve sales and customer service targets
- Providing coaching and training to Team Members to enhance their skills and knowledge
- Ensuring a high level of customer satisfaction through effective communication and problem-solving
- Managing inventory and stock levels to minimize waste and maximize sales
- Collaborating with management teams to achieve business objectives and improve operational efficiency
Requirements:
- Previous experience in retail or catering as a Team Member or supervisor
- Dedication to delivering outstanding customer service
- Aspirations for advancement in their management journey
Benefits:
- Employee discounts (25% off onsite Subway, Burger King, Costa, Chopstix, and more)
- My Welcome Break discounts - savings at various retailers
- Bonus & Incentive Schemes (available year-round)
- Opportunities for career growth and comprehensive training programs
- Increasing holiday entitlement based on tenure
- Cycle to work scheme - save money on bikes, including ebikes, through a salary sacrifice scheme
- Complimentary onsite parking
- Uniform provided
