Administrative Assistant

4 weeks ago

Leicester, Leicester, United Kingdom Leicestershire Partnership NHS Trust Full time
Job Overview

We are seeking a highly motivated and organized Administrative Assistant to join our Community Paediatric Services team at Leicestershire Partnership NHS Trust.

As an Administrative Assistant, you will play a vital role in supporting the team with administrative tasks, ensuring the smooth operation of our services and providing excellent customer service to our patients and families.

Key Responsibilities
  • Provide administrative support to the Community Paediatric Services team, including managing schedules, coordinating appointments and maintaining accurate records.
  • Develop and maintain effective relationships with patients, families, and healthcare professionals to ensure seamless communication and care.
  • Utilize Microsoft Office packages to create and edit documents, spreadsheets, and presentations, as well as maintain accurate and up-to-date records.
  • Operate SystmOne, a national NHS electronic patient record system, to ensure accurate and timely data entry and retrieval.
  • Work collaboratively with the team to achieve goals and objectives, and contribute to a positive and supportive work environment.
Requirements
  • Excellent written and verbal communication skills, with the ability to communicate effectively with patients, families, and healthcare professionals.
  • Good general level of education, including GCSE in English Language and Mathematics at grade C (new Grade 4) or equivalent.
  • Previous experience in an administrative role, working in a busy office environment.
  • Good working knowledge and experience of using Microsoft Office packages.
  • Excellent customer service skills and the ability to work as part of an integrated team.
  • NVQ 2 in administration or able to demonstrate equivalent knowledge and experience.
About Us

Leicestershire Partnership NHS Trust provides a range of community health, mental health and learning disability services for people of all ages. We aim to develop a workforce that reflects our community and actively implement equal opportunities in employment and service delivery.

We offer a range of benefits, including a generous pension contribution and holiday allowance, free onsite parking, and access to a wide range of additional benefits to support your work-life balance.

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