Gas Operations Manager
21 hours ago
About the Role
We are seeking a highly skilled and experienced Gas Operations Manager to join our team at Bromsgrove District Housing Trust. As a key member of our operations team, you will be responsible for the management of our gas delivery service, ensuring that our customers receive high-quality services that meet their needs.
Key Responsibilities
- Line manage a team of qualified gas engineers, multi-skilled trades operatives, and a gas scheduler, taking responsibility for decision-making and operational management.
- Develop and implement effective strategies to deliver our domestic and gas commercial servicing program and general gas and multi-trade repairs, including a gas out-of-hours service.
- Ensure customer care is central to all activities, maintaining high standards and communicating effectively with our diverse customer base.
- Work closely with our housing management system to produce and validate the annual gas servicing program and schedule appointments.
- Provide written reports to the Senior Management Group, maintaining and presenting statistical records for reporting.
About You
We are looking for an experienced professional with a strong background in gas delivery services, ideally within the social housing sector. You will have a working knowledge of Health and Safety and be able to carry out all duties while adhering to our safe systems of work.
You will need to hold a gas management qualification (NVQ level 3 in gas management or similar) or be willing to achieve this within the first 2 years. You will also need to hold the following Gas Qualifications: CCN1, CENWAT CKR1, HRT1.
What We Offer
- 32 days annual leave plus bank holidays and holiday buy-back scheme.
- Agile Working.
- Pension Scheme - we offer a Defined Contribution pension, administered by the Social Housing Pension Scheme.
- Employee Assistance Programme.
- Mental Health First Aiders.
- Healthcare Cash Back Scheme.
- Retail Discounts.
- Free Parking and Free Refreshments.
- Casual mileage allowance.
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