Administrative Assistant

2 months ago

London, Greater London, United Kingdom Compass Lexecon Full time

About Compass Lexecon:

Compass Lexecon is a world-leading economic consultancy firm. We provide expert advice on economic issues related to competition policy, economic and financial regulation, public policy, and the assessment of damages, across all industries.

Established in 1977, Compass Lexecon has over 700 professional staff, including 185+ economists based in 21 offices globally. Our economists produce innovative, compelling solutions, underpinned by rigorous economic thinking and cutting-edge analysis. We have advised clients in matters before regulatory agencies and courts in over 100 jurisdictions and worked for 49 of the current Fortune 50 companies over the last 10 years.

Compass Lexecon EMEA has over 400 employees based across 9 offices and has tripled in size over the last 6 years. Our diverse group of experts and academic affiliates is known for its integrity, creative thinking, and exceptional quality work. Our working approach is firmly grounded in shared values of integrity, excellence, and collaboration.

We are committed to being an equal opportunities employer and welcome applications from all suitably qualified persons regardless of protected characteristics. We believe that working in diverse teams, where everybody's views are considered and respected, helps us to deliver work of the highest standards of quality and integrity.

Overview/About the Role:

Compass Lexecon, a subsidiary of FTI Consulting, is seeking an experienced Receptionist/Team Assistant with excellent all-round skills. Acting as the first point of contact for our London Office, you will be part of the wider Administration Team and provide support to them alongside managing the reception area in our London office.

We require someone who is highly organized with the ability to prioritize a busy and varied workload. The ideal candidate will adopt a proactive approach with a positive outlook. This role is suited to someone who enjoys a full and varied day, who can interact confidently with clients and staff of all levels.

Key Responsibilities:

  • Greet and welcome guests, directing to the appropriate person and office, offering refreshments where necessary.
  • Answer and forward incoming calls to the appropriate person.
  • Ensure the Reception area and meeting rooms are tidy and presentable, rooms are set up with refreshments and stationery in place when needed.
  • Coordinate meetings, including booking of internal meeting rooms.
  • Cover EA absences during holidays.
  • Receive, sort, and distribute daily mail and deliveries.
  • Arrange couriers (both UK and International).
  • Order office supplies and keep inventory of stock.
  • All other ad hoc duties such as post, answering phones, printing, binding, and archiving as required.
  • Process invoices for payment.
  • Time entry and expenses.
  • Prepare external/internal correspondence.
  • Occasional diary and email management.
  • Client management, including maintaining client files, opening matters, issuing contracts, client billings.
  • Maintain contact database and track business development activity via a CRM database – Salesforce.

Skills and Competencies Required:

  • Excellent organizational skills with the ability to prioritize workload and deal with multiple requests.
  • Strong team player who can thrive in a collaborative working environment.
  • Ability and willingness to provide cover for other team members of the Administration Team.
  • Works well under time pressure, can demonstrate a flexible approach to work and be available as and when needed.
  • High level of accuracy with excellent attention to detail.
  • Strong interpersonal skills with the ability to communicate with tact and diplomacy, both verbally and in writing with all levels of the organization.
  • Ability to handle confidential issues with utmost sensitivity and discretion.
  • Professional attitude and high levels of integrity.

Qualifications and Experience Required:

  • A minimum of 3 years' experience in a Reception/Junior EA or Team Assistant role.
  • This role will be office-based 5 days per week.
  • Experience of using expense and time entry systems is desirable.
  • Intermediate/Advanced proficiency in Microsoft Office suite (Excel, Word, Outlook, PowerPoint).
  • Experience with client interface and understanding of client relationships.
  • Experience dealing with international time zones is essential.
  • PA/Secretarial qualifications are desirable.

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