Sales Support Specialist
2 weeks ago
We are seeking a detail-oriented and customer-focused Internal Sales Administrator to join our team at Reed Wolverhampton. As a key member of our commercial team, you will play a vital role in supporting our client based in Wednesbury.
Key Responsibilities- Support the Commercial Manager in obtaining and prompting enquiries from existing customers.
- Respond to all customer enquiries professionally and within agreed timescales.
- Administer customer orders efficiently, ensuring accuracy and timely placement within the correct mill program to meet delivery requirements.
- Manage stock levels within agreed limits, regularly reviewing customer credit limits and order books.
- Continually improve the standard of service provided to every customer, taking ownership of customer complaints to ensure satisfactory outcomes.
- Develop personal skills and knowledge to enhance the effectiveness of your role, seeking feedback and completing objectives for improvement.
- Experience in a similar role, 2 years +
- Strong customer service skills, with the ability to build relationships and adapt to different personalities.
- Competent computer skills, particularly in Word & Excel, with the ability to create spreadsheets and construct formulas.
- Excellent communication skills, both written and verbal, with a positive and clear approach.
- 23 days holiday plus the option to buy up to 3 additional days.
- Work from home one day a week after a 6-month probation period.
- Auto-enrolled pension with a 4% contribution.
- Flexi-time options
- Standard working hours from 8:50 am to 5 pm, with an early finish on the last Friday of the month at 2 pm.
- Annual salary review and opportunities for progression into sales.
- Employee assistance programme available 24/7.
- Access to a health hero service, akin to a GP line.
- Wider wallet access for online discounts, including food, restaurants, and cinema.
To be successful in this role, you will need to be a team player with excellent communication skills and a strong customer focus. If you are a motivated and organized individual who is looking for a new challenge, please submit your CV or contact Emily at Reed Wolverhampton for more information.", "Company": "Reed", "Location": "Wednesbury"}
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Sales Support Specialist
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Wednesbury, Sandwell, United Kingdom Hays Specialist Recruitment Limited Full time{"title": "Marketing and Communications Manager", "description": "Job SummaryWe are seeking a highly skilled Marketing and Communications Manager to join our team at Hays Specialist Recruitment Limited. As a key member of our marketing team, you will be responsible for designing, developing, and delivering a wide range of campaigns to promote our company's...
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Marketing Communications Specialist
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Wednesbury, Sandwell, United Kingdom Hays Specialist Recruitment Limited Full time{"title": "Marketing and Communications Manager", "description": "Job SummaryWe are seeking a highly skilled Marketing and Communications Manager to join our team at Hays Specialist Recruitment Limited. As a key member of our marketing team, you will be responsible for designing, developing, and delivering a wide range of campaigns to promote our company's...
