Restaurant Leadership Team Member

5 days ago


Beckenham, Greater London, United Kingdom Wagamama Full time
About the Role

We are seeking an experienced and passionate Restaurant Leadership Team Member to join our team as an Assistant General Manager. As a key member of our restaurant leadership team, you will support the General Manager in leading the restaurant in the Wagamama way.

Key Responsibilities
  • Support the General Manager in leading the restaurant team and driving performance in a fast-paced, complex environment.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Manage and motivate a team of restaurant staff to provide exceptional service and exceed customer expectations.
  • Monitor and control restaurant operations, including labor and financial performance.
  • Identify opportunities for improvement and implement changes to drive business growth and profitability.
Requirements
  • Proven experience in a hospitality management role, with a strong track record of leading a team and driving business results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Passion for delivering exceptional customer service and a commitment to the Wagamama values.
What We Offer
  • A competitive salary and bonus opportunity.
  • A comprehensive benefits package, including pension scheme and 28 days holiday.
  • Dedicated training and development opportunities to support your career growth.
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.
  • The opportunity to work for a leading restaurant brand, with a strong commitment to customer satisfaction and employee development.


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