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Financial Recovery Agent

2 months ago


Oxford, Oxfordshire, United Kingdom Trelancrest Developments Limited ta IMH Recruitment Full time

Job Title: Debt Collection Specialist

Trelancrest Developments Limited, operating as IMH Recruitment, is seeking skilled professionals to join our team within the Council Tax and Business department as Debt Collection Specialists.

Position Overview:

The primary objective of this role is to recover overdue payments, facilitate payment arrangements, direct debtors to support services, and undertake necessary measures for effective debt collection.

Key Responsibilities:
  • Recover overdue Council Tax and Business Rates
  • Ensure data processing adheres to established regulations and policies
  • Enhance benefit access for qualifying individuals
  • Escalate complex cases to Senior Debt Collection Specialists

Compensation & Work Schedule:

  • Full-time role, 37 hours per week
  • Standard office hours
  • Hourly wage: £16.49
  • Hybrid working arrangement
  • Previous experience in local authority tax and business rates recovery is essential