Database Recovery Specialist

3 weeks ago


Oxford, Oxfordshire, United Kingdom Reed Full time
Job Title: Database Recovery Specialist

Reed is seeking a skilled Database Recovery Specialist to join their team in Oxfordshire. This is a temporary or fixed-term contract opportunity.

Contract Length: Up to 6 months with a possibility of extension

Hourly Rate: £16.49 PAYE or umbrella option available

Job Summary

The successful candidate will be responsible for collecting money due for Council Tax and Business Rates. This will involve negotiating repayment plans, taking recovery action, and identifying suitable cases for legal enforcement.

Key Responsibilities
  • Collect money due in respect of Council Tax and Business Rates
  • Process incoming data in accordance with legislation and Council policies
  • Interrogate and cross-reference database systems to verify liability and assist in collection
  • Follow recovery procedures to decide the best action to take
  • Obtain up-to-date financial information to maximize customer income and negotiate repayment plans
  • Maximize take-up of benefits, discounts, exemptions, and reliefs for those entitled
  • Evaluate cases for escalation to Senior Recovery Officers or write-off
Requirements

The ideal candidate will possess excellent communication and negotiation skills, with the ability to work independently and as part of a team. Strong analytical and problem-solving skills are essential for this role.

Reed is an equal opportunities employer and welcomes applications from diverse candidates.



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