Team Supervisor
3 weeks ago
Glenshire Group is a family-owned conglomerate based in Scotland. Established in 2020, our group consists of various business interests across Retail, Hospitality, Property, Cleaning Hygiene & Business Supplies, and Online and Frozen Drinks. We are currently expanding our portfolio by adding Pizza Hut.
Position: Shift Supervisor
As a Shift Supervisor at Glenshire Group, you will be instrumental in maintaining operational efficiency, enhancing customer experiences, and fostering team collaboration. Your leadership will be characterized by a commitment to teamwork, organization, and ongoing development.
Key Responsibilities:
- Identify and address operational challenges at workstations
- Ensure adherence to product quality benchmarks
- Efficiently prepare work areas for high-demand periods
- Implement safety protocols and mentor team members
- Analyze financial and customer performance metrics
- Promote sales growth initiatives
Leadership & Culture:
- Guide and mentor team members
- Facilitate effective communication
- Onboard and train new staff
- Manage situations with professionalism
- Cultivate positive interactions with both team and customers
- Encourage a culture of recognition
Qualifications:
- Previous experience in the food retail or service sector
- Ability to exceed customer satisfaction standards
- Excellent communication and interpersonal abilities
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Hamilton, South Lanarkshire, United Kingdom Glenshire Group Full timeAbout Glenshire Group Glenshire Group is a family-owned conglomerate based in Scotland. Established in 2020, our group consists of various business interests across Retail, Hospitality, Property, Cleaning Hygiene & Business Supplies, and Online and Frozen Drinks. We are currently expanding our portfolio by adding Pizza Hut. Position: Shift Supervisor As a...
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