Retail Store Manager

1 week ago


Morden, United Kingdom Cats Protection Full time
About the Role

Cats Protection is seeking a highly skilled and experienced Retail Store Manager to lead our team of employees and volunteers in achieving exceptional results in our retail operations.

Key Responsibilities
  • Lead and manage a team of employees and volunteers to maximize shop performance through safe day-to-day operational management.
  • Take ownership of delivering shop income, expenditure, and operating profit budgets, as well as other key performance indicators.
  • Support the work of Cats Protection by acting as a brand ambassador, embodying the charity's values and behaviors, and taking responsibility for shop operations and related people management.
About Our Retail Operation

We operate over 80 charity shops across the country, each with its unique charm and personality. Our customers can find a wide range of items, from vintage jewelry and jigsaws to harps and handbags.

What We're Looking For
  • Demonstrable learning and experience from working in a relevant retail environment.
  • Previous experience of line managing a team and building a culture to achieve a collective goal.
  • Experience and/or understanding of working to sales targets and budgets.
  • Excellent organizational skills, including the ability to meet deadlines.
  • Strong commercial awareness, balanced with an appreciation for the unique needs of the charity.
What We Offer
  • A range of health benefits.
  • 25 days' annual leave plus bank holidays, increasing with length of service.
  • Salary Finance, which empowers you to take control of your financial wellbeing.


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