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Retail Store Manager

2 months ago

Morden, Greater London, United Kingdom Cats Protection Full time

About Us:

Cats Protection is the UK's largest cat welfare charity, dedicated to making life better for millions of cats and the people who care for them.

Job Summary:

We are seeking an experienced Retail Store Manager to lead our shop team and drive sales growth in our Morden store.

Key Responsibilities:

  • Lead and manage a team of employees and volunteers to achieve sales targets and deliver excellent customer service.
  • Take ownership of shop operations, including inventory management, visual merchandising, and stock control.
  • Develop and implement strategies to increase sales and improve customer engagement.
  • Collaborate with the retail team to achieve business objectives and support the charity's mission.
  • Manage budgets, forecasts, and performance metrics to drive business growth.

Requirements:

  • Proven experience in retail management, with a track record of driving sales growth and improving customer satisfaction.
  • Strong leadership and team management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
  • Knowledge of retail operations, including inventory management, visual merchandising, and stock control.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and professional growth.
  • A dynamic and supportive work environment.
  • The chance to make a difference in the lives of cats and the people who care for them.