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Retail Store Manager

1 month ago

Morden, Greater London, United Kingdom Cats Protection Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to lead our shop team and drive sales growth in our charity shops. As a key member of our retail team, you will be responsible for managing the day-to-day operations of our shop, including staff management, customer service, and sales performance.

Key Responsibilities
  • Lead and manage a team of shop staff to achieve sales targets and improve customer satisfaction
  • Develop and implement effective sales strategies to drive revenue growth and improve profitability
  • Manage shop operations, including stock management, visual merchandising, and customer service
  • Collaborate with the retail team to achieve business objectives and improve overall performance
  • Monitor and report on sales performance, customer feedback, and staff engagement
About Us

Cats Protection is the UK's largest cat welfare charity, working to improve the lives of millions of cats and the people who care for them. Our retail operation consists of over 80 charity shops, each with its own unique charm and personality. We are passionate about providing excellent customer service and creating a positive shopping experience for our customers.What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • The chance to make a real difference to the lives of cats and their owners