Insurance Account Manager

6 days ago

Camberley, Surrey, United Kingdom Howden Full time
About the Role

We are seeking a highly skilled and motivated Commercial Account Handler to join our Howden Consumer & Local Commercial team. As a key member of our team, you will be responsible for building strong relationships with clients, from sole traders to large organizations, and working closely with the Branch Manager to achieve business objectives.

Key Responsibilities
  • Review client documentation to ensure accuracy and completeness, supporting the quoting process.
  • Build and maintain strong relationships with internal stakeholders, clients, and external contacts to ensure compliance and meet expectations.
  • Assist Commercial Account Executives in achieving high levels of renewal retention, while exceeding customer expectations and meeting FCA requirements.
  • Process data promptly and accurately on relevant systems to support client service, internal process execution, and informed analysis.
Requirements
  • Strong attention to detail and ability to work accurately in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Ability to learn and adapt to new processes and systems.
  • Strong analytical and problem-solving skills, with the ability to process data accurately and efficiently.
What We Offer
  • 22 days holiday, increasing to 27 days through service (plus bank holidays).
  • Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by us.
  • Excellent training and development schemes with accelerated career progression.
  • Company-funded CII professional qualification.
  • Enhanced maternity and paternity policies.
  • Cycle to work loan scheme available to all employees.
  • Discount on gym membership across the UK - national and local gyms included.
  • Access to discounted personal health policies, as well as a range of insurance products.
  • Access to hundreds of high-street retailer discounts through our reward and recognition platform.
  • Employee Assistance Programme (EAP) to support employees outside of work.
About Howden

At Howden, we are a people-first business, driven by our values of employee ownership, aligned external investors, trust and integrity, expertise, and independence. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. We are committed to creating a culture of collaboration and innovation, where we think bigger and challenge convention.

Diversity and Inclusion

We believe that our people are our chief competitive advantage, and we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

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