Administrative Assistant

7 days ago


Stockport, Stockport, United Kingdom NHS Professionals Full time

Job Summary:

We are seeking a highly organized and detail-oriented Receptionist to join our team at NHS Professionals. As a Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.

Key Responsibilities:

  • Manning the Reception Desk: Greet patients and visitors, answer phone calls, and respond to queries in a professional and courteous manner.
  • Booking Appointments: Schedule appointments and update patient records in a timely and efficient manner.
  • Scanning Duties: Accurately scan and process patient documents and records.
  • Telephone and Face-to-Face Interactions: Handle phone calls and interact with patients and visitors in a friendly and professional manner.

What You'll Learn:

  • NHS Systems and Processes: Gain an in-depth understanding of the NHS systems and processes, including patient records and appointment scheduling.
  • Teamwork and Collaboration: Develop strong teamwork and collaboration skills by working alongside colleagues from various levels within the organization.

Requirements:

  • Receptionist Background: Evidence of previous experience as a Receptionist or in a similar role.
  • Strong IT Skills: Proficiency in using IT systems, including patient records and appointment scheduling software.
  • NHS Experience: Previous experience working in the NHS is highly desirable.
  • Patient Centre and CLIO System Experience: Experience with patient centre and CLIO system is highly desirable.


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