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Customer Service Representative

2 months ago

Chippenham, Wiltshire, United Kingdom Sainsbury's Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Travel Money Advisor. As a key member of our Winning Team, you will be responsible for providing exceptional service to our customers, helping them to achieve their financial goals.

Key Responsibilities
  • Provide expert advice on currency exchange and travel money services to customers
  • Process transactions accurately and efficiently, ensuring high levels of customer satisfaction
  • Build strong relationships with customers, understanding their needs and preferences
  • Work collaboratively with colleagues to achieve sales targets and improve customer experience
What We Offer

As a Travel Money Advisor at Sainsbury's Bank, you will enjoy a range of benefits, including:

  • A competitive rate of pay
  • A generous holiday entitlement
  • Family leave - generous maternity and paternity leave
  • Pension - Sainsbury's will match between 4-7% of your pension contributions
  • Sainsbury's share schemes - allowing you to save directly from your pay to buy Sainsbury's shares at discounted prices
  • Wellbeing support - including free access to Unmind (a mental wellbeing app) and our Employee Assistance Programme
  • Colleague networks - a range of internal networks that create an environment where every single colleague can be themselves and fulfil their potential
  • Cycle to work scheme - hire a bike and accessories, saving on tax and national insurance
  • Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Strong attention to detail and ability to handle cash and financial transactions
  • Flexibility to work a range of shifts, including early, late and weekend shifts
About Sainsbury's Bank

Sainsbury's Bank is a leading provider of financial services, committed to delivering value, making it easy and being an ally for our customers. We are proud to be an equal opportunities employer, championing a diverse and inclusive culture that reflects the diversity of the communities we serve.