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Operations Manager
2 months ago
About Las Iguanas
We are a vibrant and dynamic company that offers a unique and exciting work environment. Our team is passionate about delivering exceptional customer service and creating a fun and inclusive atmosphere for our guests.
Key Responsibilities
- Be responsible for opening and securely closing the building, ensuring a smooth and efficient start and end to each shift.
- Work closely with the Management Team to prepare for service, including setting up and maintaining a clean and welcoming environment.
- Build strong relationships with team members, providing guidance and support to ensure they feel valued and empowered to deliver excellent service.
- Focus on delivering exceptional customer service, responding to guest feedback and concerns, and taking ownership of resolving any issues that may arise.
- Work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities to ensure seamless service delivery.
Benefits and Perks
- 50% Employee Discount on food and drinks
- 25% Friends and Family Discount
- Access to our We Care program, including 24/7 virtual GP, second medical opinion, mental health support and counselling, Get Fit Program, and healthy diet support
- Free meals on shift
- Referral bonus
- Access to wages before pay day
- Salary Finance- access to savings and loans
- Discounted Gym Membership
- Discounts on Merlin Entertainment
- Competitions to win trips away
- Team parties and events