Team Assistant

4 days ago

Hebburn, South Tyneside, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and communicative Team Assistant to join our 0-19 team at South Tyneside and Sunderland NHS Foundation Trust. As a key member of our administrative support staff, you will provide essential administrative functions, interface with clinical and administrative staff, and contribute to effective communication links between the 0-19 Team, Education Professionals, children and young people, and parent/carers.

Main Responsibilities

  • Manage the scheduling of new/review patients in-line with national standards, highlighting any capacity issues to the Admin Lead, Clinical Team Manager as needed.
  • Provide administrative support to the 0-19 service, including answering the telephone, photocopying, opening and logging of post, liaising with professionals and non-professional groups.
  • Contribute to effective team-working during administrative duties, including SPOC, ordering of supplies/equipment, and liaising information.
  • Maintain accurate written and electronic information systems, supporting data input onto IT systems.
  • Liaise on a daily basis with Child Health Information Service collection and return of records, updating of demographic information.
  • Ensure the safe transit (between departments) of confidential information.

Person Specification

  • English Language and Maths qualification.
  • Ability to work as part of a team and on own initiative.
  • Ability to organise and prioritise workload.
  • Works to agreed standards and protocols.
  • Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
  • Good interpersonal skills and ability to maintain confidentiality.
  • Flexible, motivated, and positive approach to career development.
  • IT skills and knowledge of electronic child health systems.

About Us

South Tyneside and Sunderland NHS Foundation Trust is a leading healthcare provider in the North East of England. We are committed to putting people first and providing high-quality services to our patients and communities. We welcome applications from individuals who share our values and are passionate about delivering excellent patient care.

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