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Team Support Assistant

2 months ago


Hebburn, South Tyneside, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and communicative Team Support Assistant to join our 0-19 team at South Tyneside and Sunderland NHS Foundation Trust. As a key member of our administrative team, you will provide essential support to ensure the smooth operation of our services.

Key Responsibilities
  • Manage the scheduling of new and review patients in line with national standards, highlighting any capacity issues to the Admin Lead and Clinical Team Manager as needed.
  • Provide administrative support to the 0-19 service, including answering the telephone, photocopying, opening and logging of post, and liaising with professionals and non-professional groups.
  • Contribute to effective communication links between the 0-19 Team, Education Professionals, children and young people, and parent/carers.
  • Maintain accurate written and electronic information systems, supporting data input onto IT systems.
  • Liaise on a daily basis with Child Health Information Service collection and return of records, updating of demographic information.
  • Ensure the safe transit of confidential information between departments.
  • Contribute to effective team working during administrative duties, including SPOC, ordering of supplies/equipment, and liaising information.
  • Document patient information as appropriate, entering and retrieving information via the electronic record, as permitted by the role.
Person Specification

We are looking for an individual with the following qualifications and experience:

  • English Language and Maths qualification.
  • Ability to work as part of a team and on own initiative.
  • Ability to organize and prioritize workload.
  • Works to agreed standards and protocols.
What We Offer

As a Team Support Assistant at South Tyneside and Sunderland NHS Foundation Trust, you will have the opportunity to work in a fast-paced and dynamic environment, supporting the delivery of high-quality services to our patients and communities. We offer a range of benefits, including:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
  • The opportunity to work with a talented and dedicated team.