Room Care Coordinator

4 weeks ago

Bath, Bath and North East Somerset, United Kingdom Apex Hotels Full time

Why Choose Apex Hotels?

At Apex Hotels, we pride ourselves on creating a welcoming environment for our team members. As a Room Attendant in our establishment, you will become part of a family that values Trust, Passion, Friendliness, and Teamwork. We encourage you to express your individuality while contributing to our housekeeping team, as we believe that our unique personalities enhance the Apex Hotels experience.

Joining us means you will meet wonderful colleagues, enjoy a vibrant workplace, forge new friendships, acquire new skills, and benefit from a competitive salary along with a comprehensive range of employee perks, including:

  • 29 days of annual leave
  • Access to an external Employee Assistance Programme
  • Financial Wellbeing App, providing early access to your earnings
  • Interactive employee communication app
  • Entry to our modern gym and swimming facilities
  • Healthy meal options during your shifts
  • Continuous training and development from day one
  • Employee events and celebrations
  • Referral bonuses for bringing friends or family into the team

Upon successful completion of your probation period, you will also enjoy:

  • Contributions to a pension plan
  • Coverage for Critical Illness & Death in Service
  • Opportunities for recognition as Employee of the Quarter and Annual Awards
  • Long service awards
  • 50% discount at our dining establishments
  • Complimentary overnight stay and dinner for two after probation and on your annual anniversary
  • Cycle to Work Scheme
  • Discounted accommodation rates for employees, friends, and family
  • Spa discounts

Embarking on Your Journey:

As a Self-Checking Room Attendant, you will uphold exceptional brand standards and ensure guest facilities are pristine. You will take ownership of your responsibilities and take pride in maintaining high cleanliness standards. In this role, you will be tasked with ensuring that your assigned rooms meet our guests' expectations.

You will seize every opportunity to create memorable experiences for our guests, delivering a personal touch that they will cherish.

As part of our dedicated housekeeping team, your responsibilities will include:

  • Maintaining the presentation of guest rooms through thorough cleaning tasks, including sanitizing bedrooms and bathrooms, changing linens, vacuuming, polishing, and dusting
  • Engaging with guests to foster loyalty and create unforgettable experiences
  • Ensuring our guests enjoy high levels of comfort and quality
  • Taking pride in your work

Attention to detail is crucial in this role, as it directly impacts the service provided to our guests throughout their stay. You will enjoy interacting with guests, offering assistance, and efficiently addressing inquiries while maintaining a positive demeanor. We encourage you to bring your authentic self to work, as we value attitude over experience and provide training to develop your skills.

We are excited to welcome you to our team, where your personality, ideas, and enthusiasm will contribute to our innovative and thriving business. There is a place for everyone at Apex Hotels, and we look forward to having you join our journey.

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