Current jobs related to Customer Service Representative - Edinburgh - First Call Contract Services


  • Edinburgh, Edinburgh, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers through various channels,...


  • Edinburgh, Edinburgh, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers through various channels,...


  • Edinburgh, United Kingdom Brand Visionaries Full time

    Exciting Opportunity in Edinburgh - Customer Service Representative! Are you a highly motivated and customer-focused individual ready to embark on a rewarding career in customer service? Brand Visionaries, in collaboration with a leading sales and marketing company, is actively seeking enthusiastic Customer Service Representatives to join their Edinburgh...


  • Edinburgh, United Kingdom Kent Recruitment Bureau Full time

    Edinburgh | Work from home | £500-£1000/Month Permanent | Full-time / Part-time | **Vacancy**:Customer Service Representative **Salary**:£500-£1400/month **Location**:Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to earn...


  • Edinburgh, Edinburgh, United Kingdom Dumfries and Galloway Council Full time

    Customer Service RoleWe are seeking a Customer Service Representative to join our team at Dumfries and Galloway Council. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.Key responsibilities include:Providing information and assistance to customersResolving customer...


  • Edinburgh, Edinburgh, United Kingdom Red Carnation Hotels Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at 100 Princes Street, a luxurious 5-star hotel in Edinburgh, Scotland.About the RoleThis is a full-time position that will report to the Guest Services Manager. As a Customer Service Representative, you will be responsible for providing exceptional...


  • Edinburgh, Edinburgh, United Kingdom Diligenta Full time £25,000

    About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. With a strong focus on customer service, we deliver exceptional support to customers on behalf of well-known brands.Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our...


  • Edinburgh, Edinburgh, United Kingdom Diligenta Full time £25,000

    About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. With a strong focus on customer service, we deliver exceptional support to customers on behalf of well-known brands.Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our...


  • Edinburgh, Edinburgh, United Kingdom Blue Arrow Full time

    Job Title: Customer Service RepresentativeJob Description:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Blue Arrow. As a Customer Service Representative, you will be the first point of contact for business customers, handling inquiries through various channels including telephone, email, and social...


  • Edinburgh, Edinburgh, United Kingdom Search Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Search. As a Customer Service Representative, you will be responsible for managing customer orders, working closely with logistics, and handling phone calls and emails internally and externally.Key Responsibilities:Manage customer orders...


  • Edinburgh, Edinburgh, United Kingdom Search Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Search. As a Customer Service Representative, you will be responsible for managing customer orders, working closely with logistics, and handling phone calls and emails internally and externally.Key Responsibilities:Manage customer orders...


  • Edinburgh, Edinburgh, United Kingdom Meraki Talent Ltd Full time

    Customer Service RepresentativeMeraki Talent Ltd is working alongside an established organisation to support them in the growth of their Customer Service team in Edinburgh.We are seeking a Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our...


  • Edinburgh, Edinburgh, United Kingdom Meraki Talent Ltd Full time

    Customer Service RepresentativeMeraki Talent Ltd is working alongside an established organisation to support them in the growth of their Customer Service team in Edinburgh.We are seeking a Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our...


  • Edinburgh, United Kingdom AXEL LIMITED Full time

    We are seeking a talented and enthusiastic Customer Sales Representative to join our growing team. As a Customer Sales Representative, you will be the first point of contact for our customers, assisting them with inquiries, providing product information, and driving sales through exceptional customer service. **Responsibilities**: - Provide exceptional...


  • Edinburgh, United Kingdom Sanderson Recruitment Plc Full time

    **Customer Service Representative (Back of office/Front of office) - 1**st** line support** **Salary**:Up to £23,000 (dependant on experience) **Location**: Edinburgh City Centre **EH1 2DH **- accessible by train, bus, and parking available **Working hours**: Monday to Friday 9-5 ("Working from home" options once probation has been passed) **About...


  • Edinburgh, Edinburgh, United Kingdom Sunbelt Rentals Careers Full time

    About the RoleAt Sunbelt Rentals Careers, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide best-in-class customer service via phone, email,...


  • Edinburgh, Edinburgh, United Kingdom Blue Arroww Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Blue Arrow. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing exceptional service to our clients.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and professional manner.Provide...


  • Edinburgh, Edinburgh, United Kingdom Dumfries and Galloway Council Full time

    Customer Service RoleWe are seeking a Customer Service Representative to join our team at Dumfries and Galloway Council. As a Customer Service Representative, you will be the first point of contact for our customers, providing excellent customer service and support.Your key responsibilities will include:Providing information and assistance to...


  • Edinburgh, Edinburgh, United Kingdom Red Carnation Hotels Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at 100 Princes Street, a luxurious 5-star hotel in Edinburgh, Scotland.About the RoleThis is a full-time position that will report to the Guest Services Manager. As a Customer Service Representative, you will be responsible for delivering...


  • Edinburgh, Edinburgh, United Kingdom Asda Full time

    About the RoleAs a Customer Service Representative at Asda, you will be working in a fast-paced environment where you will be responsible for providing excellent customer service to our online customers. You will be working as part of a team to ensure that our customers receive a great online shopping experience.Key Responsibilities- Providing customer...

Customer Service Representative

2 months ago


Edinburgh, United Kingdom First Call Contract Services Full time

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at First Call Contract Services. As a Desk Host, you will be the first point of contact for all passengers requiring assistance, providing exceptional customer service and ensuring a smooth experience for all.

Key Responsibilities:

  • Provide excellent customer service to all passengers, responding promptly and professionally to their needs.
  • Manage the Host Desk efficiently, ensuring it is manned at all times and arranging cover when required.
  • Ensure Electric Mobility Aids (EMA) are tagged prior to going airside, maintaining a high level of safety and security.
  • Work effectively in a fast-paced environment, adapting to changing situations and priorities.
  • Collaborate with colleagues to achieve team goals and objectives.

Requirements:

  • Previous customer service/reception experience is essential, with a proven track record of delivering excellent customer service.
  • IT literacy is required, with the ability to use technology to enhance customer service.
  • Able to obtain a security ID card and pass a basic DBS check.
  • Within commutable distance to Edinburgh Airport, with a reliable means of transportation.

Benefits:

  • Company pension scheme.
  • Cycle to work scheme and gym membership.
  • Health & wellbeing programme and life insurance.
  • On-site parking and a supportive work environment.