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Residence Life Manager
2 months ago
New York University (NYU) is seeking a highly skilled and experienced Residence Life Manager to join our team in London. As a key member of our Student Affairs department, you will be responsible for overseeing the daily operations of our residence halls, ensuring a safe and inclusive living environment for our students.
Key Responsibilities- Administrative Management (25%)
- Oversee the administrative functions of the residence halls, including managing check-in/check-out processes, room assignments and changes, and building access systems.
- Ensure that all administrative tasks are performed efficiently and accurately, supporting the smooth operation of the residence halls and the wellbeing of the residents.
- Community Development (25%)
- Lead efforts to create a vibrant and inclusive residential community, developing and implementing programs that foster a sense of belonging and enhance the overall student experience.
- Develop and implement residential learning community programs each semester.
- Develop and implement engagement strategies to increase student participation in residence life programs and improve retention rates.
- Supervision and Training (25%)
- Supervise the Student Life Residence team at all the other residence sites and support the Peer Mentor team.
- Provide training, guidance, and ongoing support to ensure these teams are well-prepared to assist residents effectively.
- Emergency and Crisis Management (15%)
- Provide leadership in emergency and crisis situations, ensuring that residents receive timely and appropriate support.
- Develop and implement an emergency response plan, conducting drills each semester.
- Resource Centre Management (10%)
- Manage the Resource Centres within the NYU London residence halls, ensuring they are well-maintained and accessible to all residents.
- Ensure the Resource Centres are fully stocked with study materials and resources, conducting inventory checks monthly.
- Education
- Educated to degree level or equivalent qualification/experience.
- Experience
- Minimum of three years' experience of working in a supportive, problem-solving role within a residential or facilities-based environment.
- Demonstrated experience in supervising and leading teams, with a proven track record of developing staff and managing performance.
- Knowledge, Skills, and Abilities
- Strong organisational and leadership skills, with the ability to prioritise tasks, manage multiple projects simultaneously, and lead a diverse team effectively.
- Excellent interpersonal and communication skills, with the ability to communicate clearly and effectively with a diverse range of people.
- Knowledge of London and local emergency support services
- Personal experience of studying or living abroad
- Familiarity with the American higher education system
Housing is provided, inclusive of all utilities, within a self-contained apartment in one of the residences utilized by NYU London. Further benefits include: 28 days annual leave pro rata, USS pension scheme and private medical insurance (optional).