Retail Sales Consultant

3 weeks ago

ChesterleStreet, Durham, United Kingdom REISS Full time

Why consider a career with Reiss?

At Reiss, we pride ourselves on our commitment to sustainability, superior quality, and timeless sophistication in our designs. Our brand has established a significant presence with over 230 locations worldwide, including standalone stores, concessions, and franchise operations, as well as a robust online and app platform.

Our collective mission at Reiss is to foster business growth, empathize with our customers, and strive for excellence in all our endeavors.

For our retail teams, this translates to delivering outstanding customer service, creating a distinctive store atmosphere, and collaborating effectively to surpass both customer expectations and business objectives.

What does the role entail?

As a member of our Retail team, you will join our store as a Sales Consultant, working on a permanent, part-time basis. Your primary responsibility will be to provide exceptional customer service while assisting our management team in achieving sales and operational targets.

Key Responsibilities

  • Delivering a premium and personalized customer service experience
  • Demonstrating comprehensive knowledge of the brand and our product offerings
  • Engaging effectively with customers, team members, and management
  • Upholding visual merchandising standards
  • Representing the Reiss brand with pride

What we seek in an ideal candidate

  • A genuine passion for luxury and premium products
  • Prior experience in a customer-facing role
  • The ability to view situations from the customer's perspective
  • Exceptional customer service abilities
  • Flexibility and adaptability to changing priorities
  • Capability to thrive in a dynamic retail environment
  • Strong communication and interpersonal skills
  • Excellent organizational and decision-making capabilities
  • A collaborative team spirit
  • Proficient written and verbal communication skills

What we offer

  • Seasonal business attire allowance
  • Generous employee discount program
  • Attractive commission structure
  • Comprehensive wellbeing and financial support through our Employee Assistance Programme
  • Affordable health support via our medical cash plan
  • Discounts on fitness programs
  • Family-friendly policies, including enhanced parental leave
  • 23 days of annual leave, increasing to 25 days after two years of service
  • Employee referral incentives
  • Opportunities for career advancement

Join us at Reiss and embark on a rewarding journey...

#WeAreReiss

We value diversity and are committed to ensuring that our hiring processes are equitable, transparent, and promote equal opportunities for all candidates.

We pledge that candidates will not face discrimination based on gender, gender identity or expression, pregnancy, marital status, age, race, color, ethnic background, nationality, disability, sexual orientation, religion, or similar beliefs. Every individual will be treated with dignity and respect.

We understand that some individuals may hesitate to apply unless they meet all listed requirements. We want to emphasize that we prioritize finding candidates who will enhance our culture and possess a willingness to learn. Even if you feel you do not meet every criterion, we encourage you to reach out.

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