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Retail Sales Assistant

2 months ago

ChesterleStreet, Durham, United Kingdom CRAGHOPPERS Full time

About Craghoppers

Craghoppers is a leading retailer of outdoor and leisure clothing, offering a wide range of products that cater to the needs of customers who enjoy exploring the great outdoors.

Job Summary

We are seeking a highly motivated and customer-focused Sales Assistant to join our team in Street. As a Sales Assistant, you will be responsible for delivering exceptional customer service, providing expert advice on our products, and contributing to the overall success of our store.

Key Responsibilities

  • Provide a first-class customer experience, tailored to individual needs
  • Develop and maintain a thorough knowledge of our products, including features and benefits
  • Replenish and display clothing and accessories with intuitive merchandising skills
  • Support the sales team in achieving sales targets and improving customer satisfaction

What We Offer

  • Competitive starting pay above minimum wage
  • Additional pay increases in line with our development programme
  • A monthly bonus based on store performance
  • Brand new kit provided each season to wear in store
  • Up to 70% discount on all Regatta Group brands
  • Fantastic monthly and annual awards to recognise individual and store achievements
  • 28 days annual leave (inclusive of bank holidays & pro-rated for weekly hours)
  • Holiday pay based on your average hours worked
  • Long service awards, including meals and trips away as well as an extra day of annual leave
  • Meaningful internal and external wellbeing initiatives and support available
  • A charity fundraising matching scheme as well as long standing partnerships with charity's such as the Alzheimer's society
  • Store events within the local community

Our Investment in You

We understand that everyone's career path and ambitions are different, which is why we have created our bespoke Trailblazers retail development programme that is available for all team members. You will develop transferable skills and gain valuable experience when part of the Regatta Family, whilst working with a diverse group of people who share the same core values of Great Relationships and Entrepreneurial Spirit.

Our Investment in the Environment

Sustainability is at the core of everything we do, and you will have the opportunity to support our Group wide sustainability committee and put ideas into action and really make a difference to the world we live in.