Current jobs related to IT Service Delivery Manager - London, Greater London - RFA

  • Service Delivery Manager

    1 month ago

    London, Greater London, United Kingdom Air IT Limited Full time

    {"title": "Service Delivery Manager", "description": "Service Delivery ManagerAt Air IT Limited, we're committed to delivering exceptional IT services to our clients. As a Service Delivery Manager, you'll play a crucial role in ensuring our services meet the highest standards of quality and customer satisfaction.The RoleAs a Service Delivery Manager, you'll...

  • Service Delivery Manager

    1 month ago

    London, Greater London, United Kingdom Air IT Limited Full time

    {"title": "Service Delivery Manager", "description": "Service Delivery ManagerAt Air IT Limited, we're committed to delivering exceptional IT services to our clients. As a Service Delivery Manager, you'll play a crucial role in ensuring our services meet the highest standards of quality and customer satisfaction.The RoleAs a Service Delivery Manager, you'll...

  • Service Delivery Manager

    3 weeks ago

    London, Greater London, United Kingdom Air IT Limited Full time

    Service Delivery ManagerAt Air IT Limited, we're committed to delivering exceptional IT services to our clients. As a Service Delivery Manager, you'll play a crucial role in ensuring our services meet the highest standards of quality and customer satisfaction.The RoleAs a Service Delivery Manager, you'll be responsible for overseeing the delivery of our IT...

  • Service Delivery Manager

    3 weeks ago

    London, Greater London, United Kingdom Air IT Limited Full time

    Service Delivery ManagerAt Air IT Limited, we're committed to delivering exceptional IT services to our clients. As a Service Delivery Manager, you'll play a crucial role in ensuring our services meet the highest standards of quality and customer satisfaction.The RoleAs a Service Delivery Manager, you'll be responsible for overseeing the delivery of our IT...

  • Service Delivery Manager

    2 weeks ago

    London, Greater London, United Kingdom Air IT Limited Full time

    Service Delivery Manager - 18 Month Fixed Term ContractAt Air IT Limited, we're on a mission to deliver exceptional IT and Cyber Security support, solutions, and services to local SMEs nationwide. To help us achieve this, we're seeking a highly skilled Service Delivery Manager to join our team.The RoleAs the Service Delivery Manager, you will be responsible...

  • Service Delivery Manager

    1 month ago

    London, Greater London, United Kingdom Air IT Limited Full time

    {"title": "Service Delivery Manager", "description": "Service Delivery ManagerAt Air IT Limited, we're on a mission to deliver exceptional IT and Cyber Security support, solutions, and services to local SMEs nationwide. We're looking for a skilled Service Delivery Manager to join our team and help us achieve our goals.The RoleAs a Service Delivery Manager,...

  • Service Delivery Manager

    1 month ago

    London, Greater London, United Kingdom Air IT Limited Full time

    {"title": "Service Delivery Manager", "description": "Service Delivery ManagerAt Air IT Limited, we're on a mission to deliver exceptional IT and Cyber Security support, solutions, and services to local SMEs nationwide. We're looking for a skilled Service Delivery Manager to join our team and help us achieve our goals.The RoleAs a Service Delivery Manager,...

  • Delivery Manager

    4 weeks ago

    London, Greater London, United Kingdom Rail Delivery Group Full time

    {"title": "Delivery Manager", "description": "Job SummaryWe are seeking a skilled Delivery Manager to join our Digital Ticketing Services (DTS) team at the Rail Delivery Group. As a key member of our team, you will play a critical role in ensuring the successful delivery of our smart ticketing projects.Key ResponsibilitiesProvide end-to-end delivery and...

  • Delivery Manager

    4 weeks ago

    London, Greater London, United Kingdom Rail Delivery Group Full time

    {"title": "Delivery Manager", "description": "Job SummaryWe are seeking a skilled Delivery Manager to join our Digital Ticketing Services (DTS) team at the Rail Delivery Group. As a key member of our team, you will play a critical role in ensuring the successful delivery of our smart ticketing projects.Key ResponsibilitiesProvide end-to-end delivery and...

  • Service Delivery Manager

    4 weeks ago

    London, Greater London, United Kingdom Air IT Limited Full time

    Service Delivery Manager **About the Role** We are seeking a highly skilled Service Delivery Manager to join our team at Air IT Limited. As a Service Delivery Manager, you will be responsible for ensuring high levels of customer satisfaction are delivered through effective and customer-focused IT services. **Key Responsibilities** * Oversee several key...

  • Service Delivery Manager

    4 weeks ago

    London, Greater London, United Kingdom Air IT Limited Full time

    Service Delivery Manager **About the Role** We are seeking a highly skilled Service Delivery Manager to join our team at Air IT Limited. As a Service Delivery Manager, you will be responsible for ensuring high levels of customer satisfaction are delivered through effective and customer-focused IT services. **Key Responsibilities** * Oversee several key...

  • Delivery Manager

    4 weeks ago

    London, Greater London, United Kingdom Rail Delivery Group Full time

    About the RoleWe are seeking an experienced Delivery Manager to join our Digital Ticketing Services (DTS) team at the Rail Delivery Group. As a key member of our team, you will play a critical role in ensuring the successful delivery of our smart ticketing projects.Key ResponsibilitiesProvide end-to-end delivery and project management capability from initial...

  • Delivery Manager

    4 weeks ago

    London, Greater London, United Kingdom Rail Delivery Group Full time

    About the RoleWe are seeking an experienced Delivery Manager to join our Digital Ticketing Services (DTS) team at the Rail Delivery Group. As a key member of our team, you will play a critical role in ensuring the successful delivery of our smart ticketing projects.Key ResponsibilitiesProvide end-to-end delivery and project management capability from initial...

  • Service Delivery Manager

    1 month ago

    London, Greater London, United Kingdom Air IT Limited Full time

    {"title": "Service Delivery Manager", "description": "Service Delivery ManagerAt Air IT Limited, we're on a mission to deliver exceptional IT and Cyber Security support, solutions, and services to local SMEs nationwide. We're looking for a skilled Service Delivery Manager to join our team and help us achieve our goals.The RoleAs a Service Delivery Manager,...

  • Service Delivery Manager

    1 month ago

    London, Greater London, United Kingdom Air IT Limited Full time

    {"title": "Service Delivery Manager", "description": "Service Delivery ManagerAt Air IT Limited, we're on a mission to deliver exceptional IT and Cyber Security support, solutions, and services to local SMEs nationwide. We're looking for a skilled Service Delivery Manager to join our team and help us achieve our goals.The RoleAs a Service Delivery Manager,...

  • Service Delivery Manager

    3 weeks ago

    London, Greater London, United Kingdom Air IT Limited Full time

    {"title": "Service Delivery Manager", "description": "Service Delivery ManagerAt Air IT Limited, we're on a mission to deliver exceptional IT and Cyber Security support, solutions, and services to local SMEs nationwide. We're looking for a skilled Service Delivery Manager to join our team and help us achieve our goals.The RoleAs a Service Delivery Manager,...

  • Service Delivery Manager

    3 weeks ago

    London, Greater London, United Kingdom Air IT Limited Full time

    {"title": "Service Delivery Manager", "description": "Service Delivery ManagerAt Air IT Limited, we're on a mission to deliver exceptional IT and Cyber Security support, solutions, and services to local SMEs nationwide. We're looking for a skilled Service Delivery Manager to join our team and help us achieve our goals.The RoleAs a Service Delivery Manager,...

  • Service Delivery Manager

    2 weeks ago

    London, Greater London, United Kingdom Fruition IT Full time £57,891

    Job Title: Service Delivery ManagerJob Summary: Fruition IT is proud to be supporting Care Quality Commission as they look to recruit a number of key positions into their technology team.About the Role: CQC play a crucial role in the UK health and social care sector, ensuring health and social care services provide people with safe, effective, compassionate,...

  • Service Delivery Manager

    2 weeks ago

    London, Greater London, United Kingdom Fruition IT Full time £57,891

    Job Title: Service Delivery ManagerAbout the Role:Fruition IT is proud to be supporting the Care Quality Commission as they look to recruit a number of key positions into their technology team. CQC plays a crucial role in the UK health and social care sector, ensuring health and social care services provide people with safe, effective, compassionate,...

  • Service Delivery Manager

    1 month ago

    London, Greater London, United Kingdom Wheelchair Transport Service, Inc. Full time

    Service Delivery ManagerSabio is a global company and a leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high-quality, secure, and robust platforms and solutions.As a Service Delivery Manager, you will be responsible for the delivery of contact center services to one or...

IT Service Delivery Manager

2 months ago

London, Greater London, United Kingdom RFA Full time
Job Description

Service Delivery Manager - IT

The Service Delivery Manager - IT is a critical role within RFA, responsible for overseeing the delivery of IT services to our clients. This position requires a strong understanding of IT systems and technologies, as well as excellent leadership and management skills.

Key Responsibilities:

  • Team Management: Manage and monitor the on-site IT team, ensuring they have the necessary resources and support to deliver high-quality services.
  • Service Delivery: Develop and implement service delivery strategies that meet or exceed client expectations, ensuring timely and efficient delivery of IT services.
  • Client Relationships: Build and maintain strong relationships with clients, understanding their business needs and delivering tailored IT solutions to meet those needs.
  • Process Improvement: Continuously assess and improve IT processes and procedures, ensuring they are aligned with industry best practices and RFA's business objectives.
  • Reporting and Analysis: Provide regular reporting and analysis to stakeholders, including management and clients, on IT service delivery performance and trends.

Requirements:

  • 5+ years' experience in IT management, with a strong background in service delivery and team management.
  • Proven track record of delivering high-quality IT services, with a focus on customer satisfaction and business outcomes.
  • Strong understanding of ITIL, Agile, and Scrum methodologies, with experience in implementing and managing IT service management processes.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  • Ability to work in a fast-paced environment, with a strong focus on delivering results and meeting deadlines.