Senior Service Advisor

1 day ago


Stevenage, Hertfordshire, United Kingdom Jago Consultants Full time

We are seeking a highly skilled Senior Service Advisor to join our client's team at a prestigious car dealership. As a Senior Service Advisor, you will be responsible for delivering exceptional customer service and ensuring the highest standards of professionalism when interacting with customers and the public.

Key Responsibilities:

  1. Provide clear and concise information to customers regarding service and repair work required on their vehicles.
  2. Advise customers on estimated costs of repairs and work to be undertaken.
  3. Sell additional products to customers as appropriate to their needs.
  4. Coordinate with customers to arrange collection and delivery of their vehicles.
  5. Update customer and vehicle records accurately and efficiently.
  6. Document all warranty work in accordance with manufacturer policy.
  7. Prepare and complete invoices for customer transactions.

Requirements:

  1. At least 2 years' experience working as a Service Advisor.
  2. Full driving license.
  3. Excellent communication and customer service skills.

What We Offer:

Our client offers a competitive salary and genuine career opportunities for the right candidate. If you are a motivated and customer-focused individual looking to build your career as a Senior Service Advisor, this could be the ideal opportunity for you.

Package:

OTE up to £35K.



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