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Senior Service Advisor
2 months ago
We are currently working with a prestigious automotive dealership who are looking to recruit an experienced Senior Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all times.
As a Senior Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
Key Responsibilities:
- Provide expert advice to customers on service and repair work required to their vehicles
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers' needs
- Coordinate with customers on timescales and collection arrangements
- Manage job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Prepare and complete invoices
Requirements:
- At least 2 years' experience working in a similar role
- Full driving licence
- Excellent communication and customer service skills
This is an excellent opportunity for a Senior Service Advisor to join a reputable company and develop their career in a dynamic and supportive environment.
Package:
OTE up to £35K
