Weekend Front Desk Assistant

6 days ago


Studley, Warwickshire, United Kingdom Ideal Carehomes Full time

Job Summary

We are seeking a highly motivated and enthusiastic individual to join our team as a Weekend Receptionist at our luxury care home. As the first point of contact for callers and visitors, you will play a vital role in setting the standard for exceptional customer service and assisting with administrative tasks.

About the Role

  • Provide exceptional customer service to callers and visitors, ensuring a warm and welcoming experience.
  • Assist with administrative tasks, including answering phone calls, responding to emails, and maintaining accurate records.
  • Work collaboratively with our care team to ensure seamless communication and a high level of customer satisfaction.
  • Participate in ongoing training and development to enhance your skills and knowledge.

What We Offer

  • A competitive hourly rate of £12.23, plus paid breaks.
  • A dynamic and supportive work environment, with opportunities for career growth and development.
  • A comprehensive training program, including DBS checks and on-the-job training.
  • A refer-a-friend scheme, with incentives for successful referrals.
  • Regular staff social events and opportunities to participate in exciting trips and activities with our residents.

About Us

Ideal Carehomes is a growing business with a passion for person-centred care. We pride ourselves on our state-of-the-art homes, built and maintained by our in-house team, and our commitment to delivering exceptional customer service. Join our team and be part of a diverse group of companies, with opportunities for career growth and development.



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