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Amersham, Buckinghamshire, United Kingdom CPI Selection Full time{"h1": "Customer Service Advisor Role", "p": "We are seeking a highly skilled and enthusiastic Customer Service Advisor to join our team at CPI Selection. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service, resolving issues, and providing a platinum level service to our customers. Key Responsibilities: *...
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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Advisor to join our team at CPI Selection. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service, resolving issues, and providing a platinum level service to our customers.
Key Responsibilities- Provide timely and effective responses to customer inquiries via phone, email, and messaging platforms.
- Resolve customer complaints and issues in a professional and courteous manner.
- Work collaboratively with internal teams to resolve customer issues and improve overall customer experience.
- Meet or exceed customer service targets and key performance indicators.
- Stay up-to-date with product knowledge and company policies to provide accurate information to customers.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Previous customer service experience is an asset.
- Ability to work a flexible schedule, including evenings and weekends.
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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