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Customer Service and Clinical Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Customer Service and Clinical Coordinator to join our team at Ross Care. As a key member of our static seating department, you will be responsible for providing exceptional customer service and clinical coordination to our clients and stakeholders.
Key Responsibilities- Manage customer inquiries and referrals, ensuring timely and effective communication with clients and stakeholders.
- Coordinate clinical appointments and schedules, ensuring seamless integration with our delivery and collection services.
- Process and manage work orders, prescriptions, and quotes, ensuring accurate and timely completion.
- Collaborate with our clinical team to identify and prioritize referrals, ensuring efficient and effective service delivery.
- Develop and maintain strong relationships with clients, stakeholders, and internal teams, ensuring exceptional customer service and clinical coordination.
- Strong organizational and communication skills, with the ability to prioritize multiple tasks and manage competing deadlines.
- Excellent attention to detail and ability to maintain accurate records and documentation.
- Proficiency in using our Best system and other relevant software.
- Ability to work effectively in a dynamic and fast-paced environment, with a strong focus on customer service and clinical coordination.
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
If you are a motivated and detail-oriented individual with a passion for customer service and clinical coordination, we encourage you to apply for this exciting opportunity.", "lang_code": "en"}
