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Office Operations Assistant

2 months ago

Ealing, Greater London, United Kingdom MEGA Events Travel Music Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at MEGA Events. As an Administrative Assistant, you will play a vital role in supporting our office operations and ensuring the smooth execution of our events.

Key Responsibilities
  • Provide administrative support to our office manager, including booking travel arrangements and managing expenses.
  • Handle customer communications across our portfolio of shows, including responding to inquiries and resolving issues.
  • Collaborate with our marketing department to develop methods for handling customer issues.
  • Assist with the amendment and refund of tickets to customers.
  • Submit expense reports and maintain accurate records.
  • Perform other administrative tasks as required.
Requirements
  • Excellent written and verbal communication skills.
  • Strong attention to detail and organizational skills.
  • Proficiency in Google Workspace Applications (Google Sheets / Google Docs).
  • Ability to prioritize tasks and work in a fast-paced environment.
Preferred Qualifications
  • Experience in the entertainment or music industries.
Working Conditions
  • This is a full-time, permanent position.
  • The role will be based at our office in London.
  • Working hours are 10:00 – 18:00 / Monday to Friday.
Benefits
  • Private Health Insurance.
  • Gym Membership.
  • Dog friendly office.
  • Casual dress code.
  • Company events.