Project Support Specialist

4 weeks ago


Leicester, Leicester, United Kingdom Rem Associates Ltd. Full time
Project Support Manager

We are seeking a highly skilled and motivated individual to join our team as a Project Support Manager. As a key member of our operations team, you will be responsible for assisting and undertaking ECWMS software integration between our customers, new and existing, and providing on-going support for all our UK DC's.

Key Responsibilities:
  1. Manage ECWMS Implementation Projects between customers and the ECWMS team in Hong Kong.
  2. Identify and report risks that could impact key milestones.
  3. Maintain Operational Business Specifications based on changed or new requirements during the implementation period.
  4. Liaise with DC Operations to ensure all operational requirements are being met.
  5. Facilitate and manage Internal Testing with ECWMS Hong Kong and obtain sign-off from operational stakeholders.
  6. Facilitate and manage External Testing between customer, ECWMS UK and ECWMS Hong Kong and obtain sign-off from internal and external stakeholders.
  7. Obtain sign-off for all customer and operational designed reports and documentation.
  8. Provide training to branch operations based on customer specific requirements.
  9. Provide on-going support for branches and customers.
  10. Create pictorial user guides for desktop platform and Hand Held Terminals.

This is a fast-paced role requiring accuracy and attention to detail. You will be comfortable working with overlapping projects and have excellent written and verbal communication skills. If you are a motivated and organized individual with a passion for logistics and project management, we would love to hear from you.

Full Time Role: 40 hours. Salary £36-38K plus car allowance (dependent on experience).



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