Project Support Specialist
4 weeks ago
We are seeking a highly skilled and motivated individual to join our team as a Project Support Manager. As a key member of our operations team, you will be responsible for assisting and undertaking ECWMS software integration between our customers, new and existing, and providing on-going support for all our UK DC's.
Key Responsibilities:- Manage ECWMS Implementation Projects between customers and the ECWMS team in Hong Kong.
- Identify and report risks that could impact key milestones.
- Maintain Operational Business Specifications based on changed or new requirements during the implementation period.
- Liaise with DC Operations to ensure all operational requirements are being met.
- Facilitate and manage Internal Testing with ECWMS Hong Kong and obtain sign-off from operational stakeholders.
- Facilitate and manage External Testing between customer, ECWMS UK and ECWMS Hong Kong and obtain sign-off from internal and external stakeholders.
- Obtain sign-off for all customer and operational designed reports and documentation.
- Provide training to branch operations based on customer specific requirements.
- Provide on-going support for branches and customers.
- Create pictorial user guides for desktop platform and Hand Held Terminals.
This is a fast-paced role requiring accuracy and attention to detail. You will be comfortable working with overlapping projects and have excellent written and verbal communication skills. If you are a motivated and organized individual with a passion for logistics and project management, we would love to hear from you.
Full Time Role: 40 hours. Salary £36-38K plus car allowance (dependent on experience).
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