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Customer Service Representative

3 months ago

Bristol, Bristol, United Kingdom Alexander Mae HR Full time

We are excited to announce two new opportunities for Receptionists within a dynamic and growing automotive service company. These full-time positions are available in two locations and will require working hours from Monday to Friday, ensuring a stable office environment.

Key Responsibilities

As a Receptionist, you will report directly to the business owner while collaborating with the Garage Manager. Your responsibilities will include:

  • Welcoming clients with a warm and professional demeanor
  • Managing incoming calls, directing them appropriately, and taking messages when necessary
  • Coordinating appointments, including scheduling repairs and MOTs
  • Ordering necessary parts from approved suppliers
  • Providing comprehensive administrative support, including data entry and record maintenance
  • Handling incoming and outgoing mail efficiently
  • Assisting with basic financial tasks such as invoicing and expense management
  • Overseeing office supply inventory and placing orders as required

Candidate Profile

  • Previous experience in a receptionist role is essential
  • Experience in the automotive industry is advantageous but not mandatory
  • Exceptional customer service skills and a friendly phone manner
  • Strong organizational and administrative abilities
  • Proficient in IT and computer applications
  • Meticulous attention to detail
  • Able to handle multiple tasks effectively