Senior Hospitality Manager

2 months ago


Kendal, Cumbria, United Kingdom Recruit North Ltd Full time
About the Role

We are seeking a highly experienced and skilled Hospitality Manager to join our team at Recruit North Ltd. As a key member of our senior management team, you will be responsible for managing our catering and events operations, ensuring exceptional customer service and exceeding profit and turnover targets.

Key Responsibilities
  • Manage the bar and catering services operation, ensuring high-quality standards and customer satisfaction.
  • Ensure compliance with company and legal requirements, including health and safety regulations.
  • Act as the license holder for the company, responsible for managing liquor licenses and ensuring responsible serving practices.
  • Develop and implement strategies to continually exceed customer expectations, drive sales growth, and maximize spend per head.
  • Work closely with the Head Chef to monitor food trends, develop customer offerings, and maintain high-quality menu standards.
  • Manage staff and rotas, ensuring adequate staffing levels and effective team management.
  • Negotiate with suppliers to secure the best possible deals and maintain strong relationships.
Requirements
  • Proven hospitality management experience, preferably in a senior role.
  • Customer-focused approach, with a strong emphasis on delivering exceptional service.
  • Understanding of budgets and financial management, with experience in developing and implementing cost-saving initiatives.
  • Friendly and approachable demeanor, with excellent communication and interpersonal skills.
  • Interest in arts and entertainment, with a keen eye for detail and a passion for delivering high-quality events.
Benefits
  • Competitive starting salary of £37,000 per year.
  • Free cinema and event tickets for staff and one guest.
  • Discount in restaurant and bar for staff and one guest.
  • Free employee assistance program.
  • Free parking while at work.
  • 6 weeks' holiday.
  • Auto-enrolment pension scheme.
  • Training and development opportunities.

To be considered for this role, you must already have the legal right to permanently live and work in the UK. We do not offer visa sponsorships, and we are unable to provide immigration advice.



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