Conference and Events Manager
3 weeks ago
Job Title: Conference and Events Manager - Hospitality Expert
Job Summary:
We are seeking an experienced Conference and Events Manager to join our team at Solent Hotel & Spa. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring the smooth operation of all conferences, events, and weddings.
Key Responsibilities:
- Conference and Events Management: Manage the hotel's conference rooms, ensuring that all events are executed to the highest standard and that our guests receive exceptional service.
- Team Leadership: Lead and motivate a team of conference and events coordinators, providing guidance and support to ensure that all events are successful.
- Customer Service: Provide exceptional customer service to all guests, ensuring that their needs are met and exceeded.
- Event Planning: Work closely with clients to plan and execute events, including weddings, conferences, and corporate events.
- Operations Management: Manage the day-to-day operations of the conference and events department, including staff scheduling, inventory management, and budgeting.
- Health and Safety: Ensure that all health and safety regulations are adhered to, and that all events are conducted in a safe and responsible manner.
Requirements:
- Experience: A minimum of 2 years' experience in a similar role, preferably in a 4-star hotel or hospitality environment.
- Education: A degree in hospitality, events management, or a related field.
- Skills: Excellent communication and interpersonal skills, with the ability to work well under pressure.
- Certifications: Relevant certifications, such as a Certified Event Planner (CEP) or a Certified Hospitality Administrator (CHA).
What We Offer:
- Competitive Salary: A competitive salary, negotiable dependent on experience.
- Benefits: A range of benefits, including wagestream, staff accommodation, and enhanced maternity and paternity pay.
- Training and Development: Opportunities for training and development, including bespoke training programs and apprenticeships.
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