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Retail Operations Assistant

2 months ago

Blackpool, Blackpool, United Kingdom Boots Full time
About the Role

We are seeking a highly motivated and organized Retail Operations Assistant to join our team at Boots for the Christmas season. As a Retail Operations Assistant, you will play a crucial role in ensuring the smooth operation of our stores during this busy period.

Key Responsibilities
  • Pick and Pack Online Orders: Process online customer orders to a high standard using a handheld device, ensuring accurate and efficient order fulfillment.
  • Stock Management: Maintain accurate stock levels, locate and retrieve stock from the stockroom and sales floor, and prepare online customer orders for collection or home delivery.
  • Support Store Operations: Assist with daily store activities, including stocking shelves, general housekeeping, and supporting the store's operational activities.
  • Teamwork and Communication: Work collaboratively with colleagues to solve issues, meet daily targets, and provide excellent customer service.
Requirements
  • Full Training Provided: We offer comprehensive training for this role, but you will need to have the following essential skills and experience:
  • Process-Oriented: Enjoy following processes and working at pace.
  • Team Player: Enjoy working collaboratively as part of a team.
  • Effective Communication: Communicate and listen effectively.
  • Comfortable with Technology: Comfortable learning about and using new technology, including handheld mobile devices to process online orders.
Desirable Skills
  • Retail or Warehouse Experience: Experience in a retail or warehouse environment.
  • Familiarity with Products: Familiarity with the products Boots sells, enabling you to quickly identify them to pack online orders.
Benefits
  • Generous Employee Discounts: Enjoy discounts on Boots products and services.
  • Employee Assistance Programme: Access to free, 24/7 counseling and support through TELUS Health.
About Boots

We are an equal opportunities employer, passionate about embracing diversity and providing a positive and inclusive working environment for all. We foster a culture where consideration and inclusivity help everyone to be themselves and reach their full potential.