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Service Desk Team Lead

2 months ago

Northampton, United Kingdom Ricoh Full time

Join Ricoh, a global technology business, and be part of our journey to transform communications through innovative graphic solutions.

As a Service Desk Team Leader, you will play a key role in building diverse teams and driving our mission to help individuals achieve fulfillment through work.

**Key Responsibilities:**

* Lead a team of technical support specialists to provide exceptional customer service
* Collaborate with cross-functional teams to develop and implement process improvements
* Drive business growth through strategic planning and execution

**About Ricoh:**

Ricoh is a company born in print, with a rich history of innovation and a passion for technology. We design and manufacture graphic solutions that transform communications, and our extensive portfolio of digital services spans everything from Cloud & IT infrastructure solutions to process automation tools.

**What We Offer:**

* Competitive salary and bonus
* Large company benefits
* Opportunities for career growth and development

**Location:**

Northampton (Hybrid)

**Package:**

Competitive salary, bonus and large company benefits

**About Us:**

At Ricoh, we believe that technology should make work smarter and more creative. We enable people to lead purposeful working lives and organizations to become more productive, sustainable and profitable.

Find out more about our company culture and values.