Customer Data Coordinator

2 days ago


Milton Keynes, Milton Keynes, United Kingdom NHBC Full time
About the Role

We are seeking a highly skilled Customer Data Co-ordinator to join our team at NHBC. As a key member of our team, you will be responsible for ensuring the accuracy and completeness of homeowner data, working closely with our registered builders to improve data compliance levels.

Key Responsibilities
  • Proactively work with builders to improve homeowner data compliance levels and maintain high standards of data quality.
  • Monitor and investigate data compliance issues, providing timely feedback and guidance to builders to resolve any issues.
  • Process files received from builders, ensuring accurate and timely capturing of data.
  • Document and review business processes, identifying areas for improvement and implementing changes to increase efficiency.
Requirements
  • Experience working with data or strong Excel skills.
  • Excellent customer service skills, with account management experience desirable.
  • Strong written and verbal communication skills.
About NHBC

NHBC is a leading provider of new home warranty and insurance services. We are committed to raising standards in housebuilding and protecting homeowners. Our team is passionate about delivering exceptional service and working collaboratively to achieve our goals.

We offer a range of benefits, including 27 days annual leave, a generous pension scheme, and a cycle to work scheme. We also provide opportunities for professional development and career progression.

We are an inclusive employer, committed to creating a culture that values diversity and promotes equality. We believe in the rights of all employees and customers to be treated fairly and with dignity and respect.



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