Hardware Support Specialist

1 day ago


East Kilbride, South Lanarkshire, United Kingdom Network IT Full time

Job Summary:

Network IT is currently recruiting for a Hardware Support Engineer to join our client on a 6-month contract, outside IR35. This is an exciting opportunity for a skilled professional to support one of the flagship projects within the business, aimed at unifying the organization onto a single IT platform, thereby increasing future collaboration amongst colleagues.

Key Responsibilities:

  • Support the rollout of new laptops, desktops, and Apple devices, ensuring seamless integration and minimal disruption to the business.
  • Provide technical support and troubleshooting for hardware-related issues, working closely with the IT team to resolve problems efficiently.
  • Collaborate with stakeholders to identify and implement process improvements, ensuring the successful deployment of new hardware solutions.
  • Develop and maintain documentation, including user guides and technical notes, to support the effective use of new hardware.

Requirements:

  • Proven experience in hardware support and maintenance, with a strong understanding of IT infrastructure and systems.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
  • Strong analytical and technical skills, with the ability to troubleshoot complex hardware issues.
  • Ability to work in a fast-paced environment, with a strong attention to detail and commitment to delivering high-quality results.


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