Digital Project Support Assistant

3 days ago


Glasgow, Glasgow City, United Kingdom QA Full time
Job Title: Digital Project Support Apprentice

The QA workforce is comprised of 50,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to their clients.

QA Group is recruiting for a Digital Support Apprentice to support their contract delivery team working with the Scottish Police Authority (SPA). The role is an exciting new position to support the project management team in delivering maintenance project works throughout the estate.

Key Responsibilities:
  • Act as the first point of contact for customers, handling direct enquiries from the client, line management, and supply chain.
  • Log jobs and raise PO's on the Concept job booking system.
  • Accurately update the Concept System, including LOC codes and cost code checks.
  • Provide digital support to Accounts Payable to resolve supplier invoice queries and solve problems.
  • Support the project team through the estimating and tender process.
  • Ensure agreed timescales for the invoicing process are met.
  • Ensure compliance with documentation and process procedures when processing invoices.
  • Work proactively to reduce the current level and ageing of delegated contract's WIP.
  • Chase supplier invoices when required to ensure timely invoicing.
Requirements:
  • Proven experience in a similar role is advantageous but not necessary.
  • Good PC skills, including Excel.
  • Ability to work using own initiative and as part of the wider team.
  • Excellent communication skills.
Benefits:
  • Fresh fruit every day.
  • Pension.
  • Generous annual leave.
Future Prospects:

90% of QA apprentices secure permanent employment after completing this vocational apprenticeship, which is 20% higher than the national average.



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