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Cafe Operations Manager

2 months ago

Wimborne Minster, United Kingdom Penny Cook Recruitment Full time

About the Role:

We are seeking an experienced and skilled Cafe Operations Manager to join our team at Penny Cook Recruitment. As a Cafe Operations Manager, you will be responsible for managing the day-to-day operations of our cafe, including people, stocks, and finances.

Main Responsibilities:

  • Manage all day-to-day operations of the cafe, including people, stocks, and finances.
  • Train and develop your team to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Work in a hands-on capacity, leading from the front and maintaining high standards of customer service and compliance.
  • Manage and maintain accurate records of sales, stock, and finances.
  • Develop and implement strategies to improve customer satisfaction and loyalty.

Requirements:

  • Experience as an assistant restaurant/cafe/coffee shop/cafe bakery/catering manager in a busy, fast-paced commercial customer-facing operation.
  • Strong supervisory skills and the ability to lead a team.
  • A passion for high-quality food and drink and exceptional customer service.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a reputable and established recruitment agency.
  • A supportive and collaborative team environment.
  • Professional development and training opportunities.