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Service Manager

2 months ago

Aberdeen, United Kingdom Includem Full time
About the Role

Includem is a leading provider of specialist support services for children, young people, and families across Scotland. We are seeking an experienced Team Manager to lead our services based in Aberdeen on a 12-month fixed-term basis, to cover a period of maternity leave.

Key Responsibilities
  • Manage service delivery to maximize capacity and ensure compliance with contract specifications.
  • Maintain a young people focus in relation to services delivered, ensuring best outcomes achieved and recorded for young people.
  • Lead a team of professionals, with responsibility for all elements of people management.
  • Engage effectively with partner agencies on a day-to-day basis, seeking new opportunities for partnership/collaborative working.
About You

We are looking for an individual with proven experience of managing and supervising professional individuals delivering high-quality services. You will be able to maximize service delivery resources efficiently and effectively to meet the needs of children, young people, and families. You will possess:

  • Educated to degree level in a relevant qualification in Social Work or Social Care, or a willingness to work towards this.
  • Ability to embrace challenges, take initiative, originate action, and work well with a great deal of autonomy.
  • Strong interpersonal and communication skills, with the ability to challenge and influence a variety of stakeholders with well-reasoned arguments.
  • Excellent attention to detail with a focus on continuous improvement.
What We Offer
  • 28 days annual leave, increasing to 31 days with 5 years' service
  • 9 public holidays
  • Employee Assistance Programme
  • Counselling service
  • Family friendly leave
  • Access to Blue Light Discount Card