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Energy Services Team Leader
1 month ago
As an Energy Services Team Leader at Johnson Controls International, you will be responsible for overseeing the delivery of core analytical functions within the Energy Services division. Your role will involve ensuring that these functions meet the highest standards and contribute to the strategic objectives of the division.
Key Responsibilities:- Develop, enhance, and implement processes and procedures to maximize operational efficiency
- Coach and mentor team members, fostering their professional growth and skill advancement
- Identify and apply strategies for increasing efficiency while managing large datasets of invoices
- Compile detailed written reports that clearly outline identified opportunities for improvement
- Act as the escalation point of contact for all recharge queries, ensuring prompt resolution
- Serve as the day-to-day account manager for key client relationships, maintaining high levels of client satisfaction
- Proven experience in People Management with a focus on developing talent
- Strong Leadership and Motivational Skills: Proven ability to inspire and guide a team to achieve collective goals
- Adept at forming and nurturing customer relationships, ensuring high levels of service and satisfaction
- Exceptional interpersonal and communication skills for effective stakeholder engagement
- Experience in customer-facing roles, demonstrating a strong service-oriented approach
- Strong IT skills with proficiency in analytical software including MS Excel
- Competitive salary
- Paid holidays and sick pay
- Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, and employee discounts on high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products
- Extensive product training and on-the-job/cross-training opportunities with excellent resources available
- An encouraging and collaborative team environment that fosters innovation
- Opportunities for career development through various career ladders within the organisation
- Commitment to safety reflected in our Zero Harm policy
- Access to business resource groups that promote diversity and inclusion
- Training aligned with our company values to enhance workplace culture
