Telecommunications Engineer

4 weeks ago


Birmingham, Birmingham, United Kingdom Mulberry Recruitment Full time
Telecommunications Engineer Job Description

As a Telecommunications Engineer with Mulberry Recruitment, you will work with a dedicated team to provide a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in telecoms or IT support with a desire to learn new skills and progress in their career.

Key Responsibilities:
  • Support the technical lead on installation projects
  • Liaise with customers and 3rd party IT professionals to ensure quality delivery and support of solutions
  • Produce detailed technical documentation on system installation and support procedures
  • Provide customer training
  • Experience or knowledge of telecommunications solutions including call center and call recording applications (e.g., Gamma Horizon, Microsoft Teams, Splicecom, Wildix, and NEC) – full training provided where necessary
Requirements:
  • Minimum of 2 years IT or Telecoms support experience
  • Strong interpersonal and communication skills, both in person and online
  • Ability to track and keep projects on schedule, manage tight deadlines, and shift priorities at a moment's notice
  • Full UK driving license


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